Is it possible to cancel an invoice through the Facilite system?
Yes, within 24 hours of issuing the note. After this period, only through an administrative process with the city hall. But within 24 hours it is possible to cancel any NF-e through our platform. Simply select the note in question and click Cancel.
After the deadline for canceling an invoice has passed, what should I do?
After 24 hours after issuing the note, the cancellation of the tax document can only be carried out through an administrative procedure. To do this, it is necessary to schedule the service in advance and present the necessary documents, required by the Subsecretariat of Revenue, located in the Inspection Department – the unit responsible for […]
I have my own issuer, is it possible to import my notes into the Facilite system?
Yes, it is possible! You can download the notes in “.xml” format from your system and import them to our platform to keep your tax documents organized and already shared with your accountant.
Does he issue sales invoices?
No. Our issuer only issues service invoices.
I don’t like being served via chat or email, are there other forms of support?
Yes! We always like to be in contact with our customers and we highly value humanized service. If you don’t like chat or email to receive assistance, you can talk to us via Whatsapp, telephone or online meeting. If you feel comfortable and safe, we can also meet in person. Our priority is to serve […]
What is TouchTech Accounting?
We created the term TouchTech to name our style of Accounting, which has the touch of human service (touch) combined with technology and automated systems (tech). So, TouchTech Accounting is the most complete methodology to meet your company’s accounting needs, with humanized service and technology.
Is there a 13th charge for services?
No! We do not charge 13th monthly payment to our customers.
Does Facilite have automatic integration with any bank?
Yes! Facilite is integrated with Cora Bank, a digital bank exclusively made for small businesses.
What is included in the monthly fee?
Our service package was designed to meet all of your company’s basic accounting needs. See everything that is included in your monthly fee: – Accountant who will take care of the technical responsibility and service of your company – Issuance of Monthly Tax Slips – Payroll Calculation – IRPJ – Corporate Income Tax – Issuance […]
What is TouchTech Accounting?
We created the term TouchTech Accounting to name our style of Accounting model, which has the touch of human service (touch) combined with technology and automated systems (tech). So, TouchTech Accounting is the most complete methodology to meet your company’s accounting needs, with humanized service and technology.
