Frequently Asked Questions

  • Does he issue sales invoices?
    No. Our issuer only issues service invoices.
  • I have my own issuer, is it possible to import my notes into the Facilite system?
    Yes, it is possible! You can download the notes in ".xml" format from your system and import them to our platform to keep your tax documents organized and already shared with your accountant.
  • After the deadline for canceling an invoice has passed, what should I do?
    After 24 hours after issuing the note, the cancellation of the tax document can only be carried out through an administrative procedure. To do this, it is necessary to schedule the service in advance and present the necessary documents, required by the Subsecretariat of Revenue, located in the Inspection Department - the unit responsible for the NFS-e cancellation operation. But don't worry, your accountant partner will solve it for you. Another factor that is important to pay attention to is whether or not the service was provided. This is because the generating event for the ISS is the performance of the service. This way, if the service is not provided, there is no tax to be collected and the NFS-e can be cancelled. But if the service was provided, the tax will need to be paid even if the policyholder has not paid the service note to the provider. This makes it impossible to cancel NFS-e.
  • Is it possible to cancel an invoice through the Facilite system?
    Yes, within 24 hours of issuing the note. After this period, only through an administrative process with the city hall. But within 24 hours it is possible to cancel any NF-e through our platform. Simply select the note in question and click Cancel.
  • Is it possible to import notes automatically?
    Invoices need to be imported manually into our platform. The import can be done in a "batch" which facilitates the flow. But if you need support during the process, we will always be available to help you step by step.
  • What initial costs will I have to open my company?
    According to the global Doing Business 2017 report, produced by the World Bank, available here in full in English. The calculation considers that, in Brazil, the cost of opening a company is equivalent to 5.2% of GDP Per Capita, the Gross Domestic Product divided by the total number of inhabitants. In Brasília you will have an average total cost of R$800.00 to open an LTDA. See below:
    1. Accounting fee for opening the company: R$ 300.00
    2. Board of Trade Fees (link here): From R$160 to R$316.00
    3. Notary fees for notarization: ~R$ 20.00
    4. Company Digital Certificate Model A1: R$ 200.00 If you have any questions, we will be happy to talk to you, just fill out the form and one of our accountants will contact you.
  • Do I need to have a physical address to set up my company?
    There is no specific legislation that addresses this issue. In the case of Brasília, the Board of Trade has released the residential address to companies providing services without employees with the prerogative that the company in question provides its service to its client. An alternative, if JC does not allow opening at the residential address, is to use a virtual address through coworking spaces. Facilite has partnerships with the main coworking spaces in Brasília.
  • What is the deadline for opening a company in Brasília?
    The opening deadline can vary greatly, in the case of Brasília the Commercial Board has proven to be quite effective in 2019. The average deadline is 10 business days. Firstly, we will make a feasibility study of the company's address and its operating activities (CNAEs), basically we request prior authorization from JC to find out if the company will be able to carry out these activities at the respective address. This process takes one to two days, after the viability is released, we draw up the social contract and send it for signature. The documents must be signed and sent to our office, which will be registered with the Commercial Board immediately. After this stage, the CNPJ is released within an average of 5 business days.
  • Will my future company have an accountant as its technical manager?
    Yes, your company will be opened with a specialist accountant accompanying you and helping you with all the necessary accounting processes.
  • Can my company be registered with Simples Nacional?
    • The classification of your company under the Simples Nacional regime will depend on the type of product and/or service you offer. Our specialist accountant in charge of opening your company will assess all the possibilities so that the best framework can be established for your company. Remember that in addition to the Simples Nacional tax system (Complementary Law 123/2006), there are also the options of the Real Profit or Presumed Profit tax systems.
  • What is the initial investment to open my company?
      • Opening accounting fees: R$ 299.90  (In some cities we exempt this fee)  
      • Board of Trade fee: Between R$160.00 and R$300.00 (depending on the type of company).
      • e-CPF: R$ 135,00
      • e-CNPJ: R$ 200.00 
    *Note: In the case of free opening, disregard the fees.
  • What is the advantage of opening my company with Facilite?
    • In addition to our affordable prices, our close service to our clients and the technology we provide, we also take care of the entire process of opening your company with specialized accountants so that it can be done as quickly as possible, eliminating bureaucracy from the process.
  • How long does it take to open a business?
    • It really depends on your region and your company's legal model. It can vary from 30 minutes to 30 days! Our experts will guide you through the process, following the deadlines and regulations in your region;
  • Do I need a physical address to register my company with the IRS?
    • It is compulsory for all companies to provide a physical address in the opening process. In some city halls it is permitted to use a residential address, but this will depend on the type of company and the activities it will be carrying out;In the case of MEI, according to the National Statute for Micro and Small Businesses (Complementary Law No. 123 of 2006), it can be used for any activity. See below:  Art. 18-A - § 25. The MEI may use its residence as the establishment's headquarters, when it is not essential to have its own place to carry out the activity.
  • How do I hire a fiscal address?
    • Contact our sales team, we have a network of partners throughout the country with special conditions for Facilite customers.
  • What is a fiscal address?
    • Fiscal address, or domicile for tax purposes, is the place you indicate in the company's documentation (MEI registration, articles of incorporation, etc.) as a reference for issues related to the tax authorities, registration with the Board of Trade, address with the Internal Revenue Service, among other possible documents.
  • If I don't have a physical address, what do I do?
    • If you don't want to use your home address, you can use the tax address services offered by coworkings. Facilite has a network of partners so you can choose the one that best suits you.
  • Does Facilite open companies for free?
    • Yes, in cities that have the one-stop-shop system, for example, it is possible to open your business in as little as one hour and completely free of charge. Check with your Facilite consultant which cities fit this rule;
  • Do I need to worry about sending my clients' Accessory Obligations?
    No. Facilite, together with the operational team and its bots, will be responsible for this.